Your privacy is our priority. This document transparently explains how 26m casino collects, uses, stores, and protects your personal information — so you can play with peace of mind without worrying about data security.
Six layers of protection ensuring your personal data remains secure on the 26m Casino platform at all times.
All your personal information — name, address, phone number, and payment details — is stored in encrypted format using AES-256 technology. Even if this data were obtained by an unauthorized party, it cannot be read without the correct decryption key.
Your data is stored in certified data centres with strict physical access controls, redundant cooling systems, and automated intrusion detection. Our servers are monitored 24 hours a day, seven days a week by an experienced IT security team.
Only authorised staff with a specific business need may access your personal data. Every access is logged and reviewed regularly. No member of our staff can view your sensitive information without management-level approval.
The 26m casino platform undergoes independent security audits every quarter, conducted by third-party cybersecurity firms. Any vulnerabilities discovered are addressed immediately before they can be exploited by any party.
You have full control over your personal data. You can request a copy of all data we hold about you, update inaccurate information, or permanently delete your account and data at any time through your account settings.
Our Privacy Policy is fully designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your rights as a data subject and ensure that all data processing is carried out lawfully and transparently in accordance with legal requirements.
26m Casino values the privacy of every user who registers and uses our platform. This Privacy Policy is designed to provide full transparency on how we handle your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
We understand that trust is the foundation of our relationship with you. As such, we never sell, rent or trade your personal data to any third party for marketing purposes without your explicit consent. All information we collect is used solely for the purposes stated in this policy.
This document clearly explains what information we collect, why it is collected, who can access it, and how long it is retained. If you have any questions after reading this policy, our support team is available via in-platform live chat.
We collect several categories of information when you interact with the 26m casino platform. Below is a summary table of the data types collected and their purposes:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | Identity verification (KYC) and legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications and customer support |
| Financial Information | Bank account number, e-wallet name, transaction records | Processing deposits and withdrawals |
| Usage Data | Game history, wagering activity, login timestamps | Service improvement and fraud detection |
| Technical Data | IP address, device type, web browser, cookies | Account security and technical analysis |
| Communications | Support chat records, emails sent to us | Complaint resolution and service improvement |
Most of the information we hold is information you provided directly during account registration, the KYC process, contacting customer support, or filling in promotional forms. You have a choice over what information you share, though some information is mandatory for account operations and legal compliance purposes.
When you browse our platform, our systems automatically record certain technical information such as your IP address, browser type and version, device operating system, pages visited, and session duration. This information is used solely for security and user experience improvement purposes.
The personal data we collect is used for the following purposes. We do not use your data beyond the scope stated here without obtaining your consent first.
We do not sell or disclose your personal information to third parties for their own marketing purposes. However, there are limited situations where we may need to share your data with certain parties:
We work with third-party service providers that help us operate the platform — including payment gateway providers, cloud service providers, fraud detection software providers and email service providers. All providers are bound by strict confidentiality agreements and may only use your data for the specified purposes.
We may disclose your information to the relevant authorities when required to do so by law, court order or valid legal process. In such situations, we will endeavour to notify you in advance unless prohibited from doing so by law.
We implement comprehensive technical and organisational measures to protect your personal data from unauthorised access, loss, destruction or accidental disclosure.
While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of a data breach affecting your information, we will notify you within 72 hours of becoming aware of the incident.
The 26m casino platform uses cookies and similar tracking technologies to enhance user experience, maintain session security and analyse platform usage patterns.
You can manage and delete cookies through your web browser settings. Please note that disabling certain cookies may affect platform functionality. Essential cookies cannot be disabled as they are required for your session security.
We retain your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law.
Under Malaysia's PDPA and our privacy policy, you have the following rights regarding your personal data:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.
If any of your information is inaccurate or outdated, you may request a correction through your account settings or via customer support.
You may request the deletion of your personal data. This request is subject to mandatory legal retention requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a structured, machine-readable format for transfer to another platform.
In certain circumstances, you may request that the processing of your data be temporarily restricted while we review your request.
To exercise any of the above rights, please contact our customer support team via live chat within the platform or our official email. We will respond to your request within 14 business days.
The 26m casino platform is strictly for adults aged 18 and above. We do not knowingly collect or store any personal information from individuals under the age of 18.
If we find that we have inadvertently collected personal information from a child, the account will be closed immediately and all related data will be deleted within 48 hours. Parents or guardians who become aware that their child has registered an account on our platform are urged to contact us right away.
26m Casino reserves the right to update or amend this Privacy Policy at any time. Any material changes will be communicated to you via in-platform notification or your registered email at least 14 days before the changes take effect.
The "Updated" date at the top of this page always reflects the latest version of this policy. We encourage you to review this page periodically so you stay informed about how we protect your information.
If you disagree with any changes made, you have the right to close your account and request deletion of your personal data before the changes take effect. Continued use of the platform after the effective date will be considered acceptance of the updated terms.
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, you may reach us through the following channels:
This Privacy Policy was last updated on January 2026. This version supersedes all previous versions. If you have read this policy in full, we thank you for your time and trust in 26m Casino.
Join millions of Malaysian players who have trusted 26m casino. Our platform is secure, reliable, and always puts your privacy first.